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At DPM Sound, we strive to ensure your complete satisfaction with our products and services. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund and return policy outlined below:

Digital Products

Due to the nature of digital products, we do not typically offer refunds once the product has been downloaded or accessed. However, if you encounter any technical issues or are dissatisfied with your purchase, please contact us within 14 days of purchase, and we will do our best to resolve the issue.

Service Packages

For our audio/video production services, if you are not satisfied with the quality of our work or the service provided, please contact us within 14 days of completion. We will work with you to address any concerns and make necessary adjustments.

Refund Process

To request a refund or return, please contact us at support@dpmsound.com with your order details and reason for the return. Once your request is received and approved, we will initiate the refund process. Please allow 30 days for the refund to be processed and credited back to your original method of payment.

Contact Us

If you have any questions or need further assistance regarding our refund and return policy, please don’t hesitate to contact us at support@dpmsound.com. We are here to help ensure your satisfaction with every purchase.

Policy Last Updated: 08.05.2024